950 Responsible Gaming — Play Smart, Live Balanced
At 950, entertainment should bring you joy — not stress. This page provides guidance, tools, and information to help you play in a way that's healthy, safe, and responsible.
950 is fully committed to user well-being. Gaming is entertainment — not a solution to financial or emotional problems.
950's Commitment to Healthy Gaming
As a responsible online entertainment platform, 950 believes every user deserves a fun gaming experience that doesn't negatively impact their daily life. Responsible gaming means making conscious, controlled choices — knowing when to play, how much to spend, and when to stop.
Platform 950 provides the tools and information Malaysian users need to stay in control of their play. We never encourage users to bet beyond their means, and we take every concern about risky gambling behaviour seriously.
Remember: money spent on gaming is entertainment money — just like what you'd spend on a movie or a night out. It is not an investment and should never be expected to generate income.
User protection is our priority
Manage your session duration
Set a spending limit in MYR
Professional help is available
Recognise the Signs of At-Risk Behaviour
It's important for every user to recognise early on if their gaming habits are starting to affect daily life. Here are some warning signs to watch out for:
Personal Warning Signs
- Feeling compelled to play even when you don't want to or don't have the time;
- Spending more than you planned or can afford;
- Chasing losses by continuing to play in an attempt to win back money lost;
- Lying to family members or friends about your gaming habits;
- Neglecting work, family, or financial responsibilities due to gaming;
- Feeling restless, anxious, or irritable when unable to play.
Financial Warning Signs
- Using savings, loans, or money set aside for daily necessities to play;
- Going into debt solely to keep playing;
- Selling possessions or borrowing money from others to fund your gaming;
- Gaming expenditure exceeding your set monthly entertainment budget;
- Unable to pay bills or meet basic needs because money was spent on gaming.
If you identify any of the above signs in yourself or someone you care about, take it as a signal to act and seek support.
A Guide to Setting Your Own Time and Budget Limits
One of the most effective ways to keep gaming enjoyable is to set clear limits before you start. 950 encourages all users to practise the following:
- Monthly budget limit: Decide how much money (in MYR) you can set aside for online entertainment each month without affecting your essential needs. Stick to that amount even when you're on a winning streak.
- Session time limit: Set a time limit for each gaming session. Using alarms or reminders on your phone can help. Take regular breaks to avoid decision fatigue.
- Daily or weekly deposit limits: Use the deposit limit feature in your account settings to control how much you can deposit within a given period.
- Avoid playing when you're emotionally unstable: Avoid playing when you're feeling stressed, sad, angry, or under financial pressure. Decisions made in an emotionally unstable state tend to be poor ones.
Self-Control Tools Available
950 provides several tools to help users proactively manage their gaming habits:
Deposit Limit
You can set daily, weekly, or monthly deposit limits in your account settings. These limits help you control how much is deposited into your account over a set period, keeping your entertainment spending in check.
Temporary Break
If you feel you need a break from the platform for a set period — whether a few days or a few weeks — you can request a temporary account suspension through our support team. During this time, your account will be inaccessible for any gaming activity.
Self-Exclusion
For users who feel they need a longer break, our self-exclusion feature allows you to suspend your account for an extended period. This is a serious self-protection measure and we will action all such requests promptly. Contact our support team for more details.
Minor Protection
950 takes the protection of minors seriously. All services on our platform are exclusively for individuals aged 18 and above. We implement age verification during registration and reserve the right to request identity verification documents at any time.
If you are a parent or guardian, we encourage you to take the following steps to protect your children:
- Never share your account login details with anyone, including family members;
- Keep your device secured with a password or biometric authentication;
- Use parental control software on devices shared with children;
- Log out of your account when you're not using it.
Any account suspected of being used by a minor will be investigated and suspended immediately.
Get Professional Help
If you or someone you know is struggling with problem gambling, it's important to know that help is available. Reaching out early is a sign of strength, not weakness.
Steps you can take:
- Talk to a trusted family member or friend;
- Seek counselling services through the Ministry of Health Malaysia;
- Contact available mental health helplines in Malaysia;
- Contact the 950 support team for help with self-exclusion.
950 does not provide professional counselling services, but we can help you take the first step by supporting your account control requests.
You Don't Have to Face This Alone
If something about your gaming habits is bothering you, reach out to us. The 950 team is here to listen and help you take the right steps. Our FAQ also contains useful information on account management.